Overall Service Offering
HIM Compliance
Southern States Division
"Within my areas of responsibility, we have used Precyse Solutions in a variety of situations including transcription, interim management, on-site coding and outsourced departmental management. Service issues have been few and far between because their staff has worked in hospitals prior to joining Precyse Solutions – been there done that so to speak. We have no reservations recommending them to others."
Carolynn G., Ph.D, RN, Chief Operating Officer & Sr. V.P. Patient Care
Our Lady of Mercy Medical Center, Bronx, NY
"I am writing to thank the Precyse Solutions staff for their efforts and support at our facility. They worked with us for over a year in turning around our Medical Records Department. I can honestly say that their support and readiness to assist was excellent and they were always able to respond to another crises or issue that arose during the normal course of business. They were able to put a plan in place that set a positive direction for our department, they helped us pass our JCAHO inspection, and set the groundwork for an improved and well functioning service. Please express my appreciation to all of the Precyse Solutions team that participated in the project."
Transcription
HIM Director
Spokane, WA
"As you know, the timely delivery of quality transcribed documents can be one of the most difficult challenges that a HIM director can face on a day to day basis. That has certainly been the case with me and most of my colleagues in Spokane. I am very pleased to share with you that the Precyse team not only eliminated 99% of our daily issues but was clearly the first transcription company that I have ever worked with that truly seemed to understand the critical role transcribed documents play in the day to day operations of a complex medical center such as ours."
R.M., MD, Secretary, Medical Staff Executive Committee
Pikeville Methodist Hospital, Pikeville, KY
"A significant improvement has been seen in the transcription turnaround time and the medical record delinquencies. The Medical Staff would like to commend Health Information Management Department on a great job. Please extend our appreciation to your staff. Thank you for all your help and keep up the good work."
HIM Director
West Palm Beach, FL
"We switched from MedQuist to Precyse Solutions and are saving approximately $10,000 per month. Moreover, turnaround times have improved significantly – pre-operative notes and History & Physicals are 1 hour; discharge summaries are less than 6 hours. Turnaround times for all dictation – clinics, hospital ranges from 5 – 6 hours. [At Central Carolina Hospital] due to improvements Precyse Solutions made in dictation turnarounds, physician satisfaction increased 39%."
CFO
Atlanta, GA
"Our [acquired] staff consisted of long-term unproductive employees, equipment was out-of-date, service levels were poor, at best, and physicians routinely complained about turnaround times. Within 3 months of outsourcing transcription to Precyse Solutions, physician complaints subsided. They interviewed and hired a number of our current staff who now work from home. Stat reports and all other transcribed reports are completed in a timely manner and quality of reports has improved. Furthermore, we avoided the cost of upgrading equipment, and our operating costs now are slightly less than they would be if we operated the department. Overall I would rate their service EXCELLENT and have no reservations recommending them to others."
PrecyseNet
Director, Medical Record Department
Thomas Hospital, Fairhope, AL
"I would like to offer my compliments to you on the excellent status of transcription at this point. I was not working Monday or Tuesday, and very busy yesterday, without an opportunity to view PrecyseNet as I normally do on a daily basis. I just viewed our status a few minutes ago and was pleasantly surprised to see a backlog of only 13 jobs. I thought my eyes were deceiving me! I am receiving very positive comments from the medical staff on both turnaround time and quality. Many thanks for your assistance."
Interim Management Solutions
Director Operations
Woodland, CA
"We operate a 100 member provider group together with a 115 bed acute care hospital. We engaged Precyse to assess our flow of medical information and revenue cycle management. During the assessment, we engaged them for interim management and following their assessment, project management. We are very pleased with their professionalism, demonstrated skill sets and ability to deal with multiple personalities and results to date."
Remote Coding
Director
Macomb, MS
"We have used Precyse for coding for 2 years now. Initially, we had contract coders and recently switched to their E-Web coding to save travel and related costs. What we scan in by 5:00 pm is coded and returned, barring questions for physicians, by 5:00 pm the following day. They code all of our Medicare inpatient charts. We have no reservations recommending them to others."